Privacy Policy

At Lumina Pilates we respect your privacy and are committed to keeping your personal information safe and secure

What information do we collect?

We may collect the following information via our website (www.luminpilatesuk.com) when you join our mailing list or make a class booking:

Contact Details - name - email - phone number - address - emergency contact

Health or Medical Details you choose to share with us for safe class participation (including age)

Payment details (processed securely via our booking/ Wix partner payment processing provider)

Website usage data: Cookies and analytical data when you visit our site

How do we use your information

We collect this information to help:

Keep you informed of class or event updates via email and/or SMS (including scheduling changes)

Manage your class booking

Ensure your health and safety when participating in a class

Improve the services we offer and website

How we protect your data

We store your information securely and never sell or share it with third parties, except trusted partners who help us deliver our services (eg. Website - Booking - or Payment Processing providers)

We have appropriate techincal and organisational measures in place to safeguard your personal data. However, no system is entirely secure, and we are unable to guarantee absolute security.

Marketing

You can opt out of markeing emails at any time by clicking "Unsubscribe" or contacting us directly

Retention of Data

We only keep your data for as long as necessary to fulfill the purposes of this policy or as required by law

You can request access to update or delete your data at any time by emailing hello@luminapilatesuk.com

Last updated November 2025